Scenes Randomly Flash

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nsw1216
Posts: 3
Joined: 30 April 2010, 01:57

Scenes Randomly Flash

Post by nsw1216 »

When using the live software or editor my light shows randomly flash at different times. Whether its one light or all of them it will randomly flash. However when i control the scenes in stand-alone theres no flashing and they work fine.

So is there something I've done in the software to mess up my scenes?
support
Administrateur
Posts: 10973
Joined: 07 December 2009, 16:32

Re: Scenes Randomly Flash

Post by support »

We checked the dmx signal with an oscilloscope. With all channels at level 0, the dmx signal looks the same in stand-alone mode and in computer mode. Please tell:
- brand & model name of the few lights which flash randomly
- does this happen when all channels are at level 0, or do you have to fix some levels to some channels ?
- what is your interface
- what operating system (XP, Visat, Seven, 32bits, 64bits, ...)
The Lighting Controller
nsw1216
Posts: 3
Joined: 30 April 2010, 01:57

Re: Scenes Randomly Flash

Post by nsw1216 »

-I have 16 Dortron Showtec RGB PAR64's and 8 White Dortron Showtec LED Par 64's
-We're running ShowXpress on a 32-bit XP and have a Chauvet ShowXpress Plus for linking to the computer and Stand alone.
-The lights flash when they have a value assigned so during a scene i'll have a quick random "blackout"

I saw in another thread where somebody mentioned to try and disable all network connections and tried that but it didn't fix the problem.
support
Administrateur
Posts: 10973
Joined: 07 December 2009, 16:32

Re: Scenes Randomly Flash

Post by support »

We are not able to reproduce this problem, but we suspect that the usb stream with some computers could be too fast for the interface. Please do this:
- go in the the software folder (where are the exe files: ControlBoard.exe, Setup.exe, ...)
- move the file "ControlBoard.exe" in another location (in your destop screen for instance)
- download this file http://download.TheLightingController.c ... lBoard.zip
- unzip and copy "ControlBoard.exe" in your software folder (this new "ControlBoard.exe" sends the usb data a bit slower than the original "ControlBoard.exe")
Tell us if the flicker problem still exists or not, with this new "ControlBoard.exe" file.
The Lighting Controller
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