MacOS - crash while attempting to edit fixture [fixed]

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pghlighting
Posts: 3
Joined: 07 April 2019, 00:03

MacOS - crash while attempting to edit fixture [fixed]

Post by pghlighting »

While trying to edit some of my fixtures to show up in my 3d viewer, my showxpress version 9 crashed.
This happened consisantly when I tried to edit my "ray tracer x" and intimidator spot 150" fixtures using the right-click drop-down menu in the fixtures tab in the editor.

I imported the "intimidator" from the showxpress profile on this page: https://www.chauvetdj.com/products/inti ... t-led-150/

The "ray tracer" was included in V 9.

I would love to fix this so I can start making a light show

[image]
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support
Administrateur
Posts: 11029
Joined: 07 December 2009, 16:32

Re: crash while attempting to edit fixture

Post by support »

Could you please try that fix and let us know if the problem still happen ?
http://download.thelightingcontroller.c ... _03_26.zip
The Lighting Controller
pghlighting
Posts: 3
Joined: 07 April 2019, 00:03

Re: crash while attempting to edit fixture

Post by pghlighting »

I downloaded the zip file, unzipped it, opened the new version of the lighting controller, and got the following error message:

[image]
support
Administrateur
Posts: 11029
Joined: 07 December 2009, 16:32

Re: crash while attempting to edit fixture

Post by support »

Please follow this to install the fix: https://forum.thelightingcontroller.com ... =85&t=3438
The Lighting Controller
pghlighting
Posts: 3
Joined: 07 April 2019, 00:03

Re: crash while attempting to edit fixture

Post by pghlighting »

I downloaded the fix on my Mac, but I was unable to delete the 3d viewer from the original Showxpress folder to replace it with the one included in the fix.
Jkbeaty21
Posts: 1
Joined: 15 May 2019, 04:48

Re: crash while attempting to edit fixture

Post by Jkbeaty21 »

What was the ultimate solution to this? I am now experiencing the same problem.
support
Administrateur
Posts: 11029
Joined: 07 December 2009, 16:32

Re: crash while attempting to edit fixture

Post by support »

Please follow this to install the fix: https://forum.thelightingcontroller.com ... =85&t=3438
The Lighting Controller
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