[MacOS] Crash when a media file is not existing [fixed]

create synch shows with video, audio and lights
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jleone
Posts: 2
Joined: 04 June 2016, 11:34

[MacOS] Crash when a media file is not existing [fixed]

Post by jleone »

Hi!

I'm new to the forum and was hoping i could get some help!

I have upgraded to the latest version 8.1 of the lighting controller however every time i try to open any of my timeline shows the controller "quits unexpectedly". I can't play any of my timelines any more. I had this same problem with an earlier version but i thought updating it would fix it! what should i do?

Thanks
Niffo
Administrateur
Posts: 751
Joined: 07 December 2009, 15:59

Re: Lighting Controller Quits Unexpectedly

Post by Niffo »

Please, send us your LightShow (viewtopic.php?f=3&t=168)
jleone
Posts: 2
Joined: 04 June 2016, 11:34

Re: Lighting Controller Quits Unexpectedly

Post by jleone »

Thanks Niffo,

I have emailed you the zipped folder as the zipped file was to big to upload here
Niffo
Administrateur
Posts: 751
Joined: 07 December 2009, 15:59

Re: Lighting Controller Quits Unexpectedly

Post by Niffo »

The media files used in your TimeLines are outside of your LightShow.
Please, verify they are still in the location stored in the TimeLines (/Users/jamesleone/Desktop, /Users/jamesleone/Downloads, /Users/jamesleone/Music, and so on ...)

On our side, we will avoid the crash in next software release when there are non existing media files in TimeLines.
support
Administrateur
Posts: 10973
Joined: 07 December 2009, 16:32

Re: [MacOS] Crash when a media file is not existing [fixed]

Post by support »

With this fix: V8.1.9 - available here: http://download.thelightingcontroller.c ... are/V8/new
the software will not crash when trying to read a non exixting media file.
The Lighting Controller
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