Icons not available from ControlBoard [closed]

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Sovalite
Posts: 3
Joined: 24 January 2011, 19:21

Icons not available from ControlBoard [closed]

Post by Sovalite »

I just installed the SweetLight software on my MacBook, but when the software is up and running, nothing is happening when I'm clicking the icons available. I can start the Editor and Setup from the SweetLight folder, but that's it.

How come, one wonders?


/Erik
tomrbland
Posts: 411
Joined: 24 December 2009, 12:21

Re: Icons not available from ControlBoard.

Post by tomrbland »

Are you launching the programs from the control board?
Sovalite
Posts: 3
Joined: 24 January 2011, 19:21

Re: Icons not available from ControlBoard.

Post by Sovalite »

No.

From ControlBoard I can't either change settings, import/export shows, set equipment, build scenes, play light show, go to 3D, upload scenes to the interface, access dmx/midi patch, or anything.
Something is not right...

/Erik
Sovalite
Posts: 3
Joined: 24 January 2011, 19:21

Re: Icons not available from ControlBoard.

Post by Sovalite »

ps. It recognizes the interface though...

/E
tomrbland
Posts: 411
Joined: 24 December 2009, 12:21

Re: Icons not available from ControlBoard.

Post by tomrbland »

What version are you running?
support
Administrateur
Posts: 10973
Joined: 07 December 2009, 16:32

Re: Icons not available from ControlBoard.

Post by support »

May be the reason is viewtopic.php?f=10&t=603 (?)
Please read also this: viewtopic.php?f=10&t=604
The Lighting Controller
JazzyJ
Posts: 18
Joined: 23 June 2011, 17:21

Re: Icons not available from ControlBoard.

Post by JazzyJ »

The icons are not appearing for me either. I've tried everything from reinstalling and what was suggested above but they still wont work. it wont allow me to click on them.
support
Administrateur
Posts: 10973
Joined: 07 December 2009, 16:32

Re: Icons not available from ControlBoard.

Post by support »

This topic is for MacOS only, and your profil says your OS is Windows. Are you using MacOS ?
If MacOS, please:
- send us a screenshot of your screen
- tell us more about your computer (what model, what is exactely your OS version, are you using other specific software/hardware, ...)
The Lighting Controller
JazzyJ
Posts: 18
Joined: 23 June 2011, 17:21

Re: Icons not available from ControlBoard.

Post by JazzyJ »

My computer is a MacBook and Im using Mac OS X 10.4.11. As you can see from the screenshot, the control board is up but the icons arent accessible. They dont light up at all when I move my mouse over them. Having the interface plugged in doesnt work either.
support
Administrateur
Posts: 10973
Joined: 07 December 2009, 16:32

Re: Icons not available from ControlBoard.

Post by support »

Mac OS X 10.4 (Tiger) was replaced by Mac OS X 10.5 (Leopard) in year 2007.
Our MacOS software (V6) was born in year 2009.
So we are not able to make our software compatible with Tiger.
Sorry for this.
The Lighting Controller
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