Chauvet - COLORband Pix M

[jaydee]

I think I found my problem. You have the profile for 38 channel and I have them running in 42 channel. So if I change them to 38 channel then I have to change the fixture profile to 38 and then I lose all the scenes I have made with them in 42 channel???

[Allan]

Please contact our Customer Service team at (954) 577-4455 [option #4] to get some one-on-one support.

[jaydee]

I got it working. It was the 42 channel setting on the fixture. Changed them to 38 and reprogrammed all the scenes! Thank you for your help!!!