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Live will not start [fixed]
Posted: 15 March 2011, 16:29
by glenr99
I was using Live this past New Year's Eve and Live chrashed. I rebooted and it worked for a while. I have just updated to version 6.26 (Windows XP), SSA interface and now Live will not start. The message is "Live.exe has encountered a problem and needs to close. We are sorry for the inconvenience."
more information shows "AppName: live.exe Appver: 0.0.0.0 ModName: kernel32.dll ModVer 5.1.2600.5781 Offset: 00009e32"
Is this the correct version of Live? Is there something I can do?
glen
Re: Live will not start
Posted: 15 March 2011, 18:06
by support
First of all, you can tell us what is your operating system. This might help us.
Re: Live will not start
Posted: 15 March 2011, 21:47
by glenr99
>>I have just updated to version 6.26 (Windows XP), SSA interface
I'm using a Dell 620 Laptop, running Windows XP Service Pack 3
glen
Re: Live will not start
Posted: 15 March 2011, 23:22
by support
There should be no problem with XP Pack 3.
May be a corrupted lightshow (?)
Please send us your lightshow. We will check it.
Re: Live will not start
Posted: 09 September 2011, 10:16
by Ruanator
Hi,
I post in this subject because I have the same problem. It just doesn´t work.
I´m using a HP Laptop with Windows XP Pack 3. The interface is the Cable USB - DMX and the hardware to manage is a Martin "Atomic 3000". The version of the program is 6.281.
I have to say, I´m a beginner, that´s why it´s probably my error... sorry for that.
I think the adress of the strobe lamp is correct, but maybe the operation mode is not. Anyway I attempted a lot of combinations, but the lamp is still doing nothing
I hope you can help me. I send my Lightshow.
Kind regards.
[deleted]
Re: Live will not start
Posted: 09 September 2011, 13:09
by support
In your lightshow, the dmx input #1 is patched to dmx output #1 with full priority (means no way to control dmx output #1 from Live).
May be this is your problem (?)
Re: Live will not start
Posted: 09 September 2011, 14:09
by Ruanator
Hi,
thanks for the anwer, but I changed the output and that was not the solution.
I realised another problem: The 3D View doesn´t work also.
I send my current lightshow.
Thank you and Kind regards.
Re: Live will not start
Posted: 09 September 2011, 15:01
by marco
hi
first of all try reading the post regarding the usb cable -->
viewtopic.php?f=16&t=30
if u use the cable why do u use the dmx in?
if you're new dont try to patch before u now the software and have everything working
i corrected youre show on my laptop it works now
play with it
grtz marco
[deleted]
Re: Live will not start
Posted: 12 September 2011, 08:22
by Ruanator
Hi Marco,
thank you for the correction.
Unfortunately, the strobe lamp is still doing nothing. What would be the next step? Or maybe the lamp should work now.
Re: Live will not start
Posted: 12 September 2011, 09:54
by Ruanator
Hi Marco,
we found a problem in the connexion of the lamp. That was the reason, because the lamp wasn´t working.
Thanks for your help.