The Lighting Controller

I've had the control board crash several times when opening up and I've now lost the green flashing 'PC link' light. I can provide the most recent crash report if that would help. Is there a way to restore the box's settings and regain the connection?

Simon

What is your software version, and what is your interface ?

Software V 6.24 for Mac and and I'm using it with Sweetlight Remote unit. I have started another thread under the Sweetlight Remote section as I'm not sure whether its the unit or the software.

Simon

I have had the same problem but with the ssa interface and im runnig 6.25 sweet light software

I tried everything suggested to me without success and eventually returned the unit to my supplier, suspecting a fault with the hardware. The replacement arrived a couple of days ago and I haven't had a chance to test it yet! Fingers crossed.

Simon

Simon, so you just double click on ControlBoard to open it , and it crashes ?
If yes, please make the test with and without the interface connected to your Mac, and let us know when it crashes.

I now have a new Sweetlight Remote and its working fine with no crashes. I can only assume it was a hardware issue that has been solved with the replacement unit.

Simon

Thank you for your answer.
We look forward to have your interface in our hands to check it.
Could you please send us a copy of your lightshow (viewtopic.php?f=3&t=168) ?
This might help us, in case of you discovered a bug which crashes the firmware of the interface, after scenes uploading procedure.