Page 1 of 1

Some parcans work ok while some others are always on [fixed]

Posted: 22 September 2014, 20:04
by dfgnodde
Hello i created a show with several movingheads and ledpars.

20 ledpars are from the same brand

10 ledpar are situated in the front of the room and are working fine in 3d. DMX from 25 to 85

1 025 LEDPARCAN_LOUNGECLUB LedPar-RV-1
1 031 LEDPARCAN_LOUNGECLUB LedPar-RV-2
1 037 LEDPARCAN_LOUNGECLUB LedPar-RV-3
1 043 LEDPARCAN_LOUNGECLUB LedPar-RV-4
1 049 LEDPARCAN_LOUNGECLUB LedPar-RV-5
1 055 LEDPARCAN_LOUNGECLUB LedPar-LV-1
1 061 LEDPARCAN_LOUNGECLUB LedPar-LV-2
1 067 LEDPARCAN_LOUNGECLUB LedPar-LV-3
1 073 LEDPARCAN_LOUNGECLUB LedPar-LV-4
1 079 LEDPARCAN_LOUNGECLUB LedPar-LV-5

10 ledpars are situated in the rear of the room DMX from 228 to 287

1 228 LEDPARCAN_LOUNGECLUB LedPar-RA-1
1 234 LEDPARCAN_LOUNGECLUB LedPar-RA-2
1 240 LEDPARCAN_LOUNGECLUB LedPar-RA-3
1 246 LEDPARCAN_LOUNGECLUB LedPar-RA-4
1 252 LEDPARCAN_LOUNGECLUB LedPar-RA-5
1 258 LEDPARCAN_LOUNGECLUB LedPar-LA-1
1 264 LEDPARCAN_LOUNGECLUB LedPar-LA-2
1 270 LEDPARCAN_LOUNGECLUB LedPar-LA-3
1 276 LEDPARCAN_LOUNGECLUB LedPar-LA-4
1 282 LEDPARCAN_LOUNGECLUB LedPar-LA-5

The ledpars in the rear are Always on in 3d view

The strange thing is when i set the dmx channels under chanel 100 the light are working properly.

The rest of the fixtures are working fine also above chanel 100 (i use the D512)

please Help

Douwe Gnodde

Re: Strange problem in 3d some ledpars always on

Posted: 22 September 2014, 20:46
by support
You can post (or email) a ZIP of your lightshow, and tell us what to do to see the problem.
We will check that.

Re: Strange problem in 3d some ledpars always on

Posted: 22 September 2014, 20:55
by dfgnodde
The lightshow is in the attachment.

Re: Strange problem in 3d some ledpars always on

Posted: 23 September 2014, 07:12
by Niffo
Do you use the last version of the software ? (at least 7.1.12)

Re: Strange problem in 3d some ledpars always on

Posted: 23 September 2014, 10:28
by dfgnodde
I downloaded the latest version from the site. SweetLight for Windows 6.34 (2014 June 6)

Re: Strange problem in 3d some ledpars always on

Posted: 23 September 2014, 10:59
by dfgnodde
Just installed version 7.1.12 - 140910

Same Problem and a new problem the Language variables

Image

Re: Strange problem in 3d some ledpars always on

Posted: 23 September 2014, 15:31
by support
Fixed for next V7 executable.
In the meantime, we suggest to replace the channel "color" by a channel "color_macro". This will fix the problem with the current V6 and V7 versions.
In fact, the software should not allow, in a fixture, rgb channels together with a channel "color" without any levels. This makes no sense.

PS : V7 is available only in English, Spanish and French languages.

Re: Some parcans work ok while some others are always on [fi

Posted: 24 September 2014, 17:50
by dfgnodde
Thank you, all works fine now.