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[6.332] Problem with active channels in "chase" page [fixed]

Posted: 26 April 2013, 00:00
by Tomcharles1
Hello all!

Since upgrading to the latest version of ShowXpress v6.33 (currently running v6.332 with Live version 2.22.4 - 130408) I have noticed some strange behavior with both Live (and Editor).

In my Live setup I have a macro on a Main page that kicks off a "starter" scene on a random play page of about 20 scenes. The starter scene is just a 2 second scene that does nothing other than start the random play on the page. This worked perfectly in the previous version v6.32 and all of the scenes played perfectly, no problem.

In this version, however, all sorts of strange things are happening. When I click the macro the starter scene runs, then kicks off another random scene, sometimes the next scene works, sometimes it doesn't. When I say "doesn't work" I mean I get nothing, no lights on at all. Strange thing is, if I don't use the macro and I restart the scene manually the scene WORKS perfectly.

On other occasions when i click the macro, starter scene runs, next scene runs, other scenes may run until strange things start to happen like not all of the DMX values seem to be being sent on the active channels on some scenes, i.e. violet lights will only be red with no blue values sent to the lights. Again, when I run the scenes manually they work perfectly!

When I first loaded v6.33 I had a similar problem with Editor, in that sometimes when I tried to playback a scene it, too, seemed like sometimes it would not send all the DMX values on the active channels. I loaded the "fix" versions (the 130408 versions) of both Editor and Live at the time and it seemed to have solved my problem with Editor, but didn't solve the Live issue. So I loaded the full version of v6.332 and Live still does not work (haven't used Editor much since I upgraded to the full version, but, I assume it is still OK)

Does anyone have any idea what could be happening here? Is one of my scenes corrupt? I really don't want to go back to v6.32, but that build seemed much more stable than this latest release which is for all intents and purposes unusable! :-(

Any help would be appreciated!

Re: strangeness with v6.33!!

Posted: 26 April 2013, 14:27
by support
Any possibility to have an easy lightshow, where we could easily see the problem ?

Re: strangeness with v6.33!!

Posted: 29 April 2013, 00:23
by Tomcharles1
After playing around with an "easy" version of the show with which I'm having issues (attached), I don't believe the macro has anything to do with my issue. It seems as though the random play (and chase play) do not play the scenes properly. Again, some scenes do not light up at all, some scenes have only certain fixtures come on (when all should come on), some only certain DMX values are sent. If I manually initiate scenes they work perfectly. It doesn't seem to matter which scene I start with, but, generally when i start with the "starter" scene the next scene does not light up at all. After the second scene times out it is a crap shoot as to how subsequent scenes play. :(

Fyi... I uninstalled v6.332 and re-installed v6.32 and both this "easy" light show and my original show work absolutely fine with none of the above mentioned strangeness!!

Any help appreciated!
Thanks!

Re: strangeness with v6.33!!

Posted: 29 April 2013, 07:38
by support
Thank you very much for this clear lightshow.

We are now able to reproduce the problem.
We will fix it, as soon as possible.

Re: strangeness with v6.33!!

Posted: 29 April 2013, 15:05
by Tomcharles1
Excellent! Looking forward to the update...

Re: strangeness with v6.33!!

Posted: 01 May 2013, 20:47
by Tomcharles1
Hi Support, any ETA on the update?

Re: strangeness with v6.33!!

Posted: 06 May 2013, 10:13
by support
Fixed: http://download.thelightingcontroller.c ... fix_files/ (sorry for the delay).
Please confirm it is ok now.

Re: [6.332] Problem with active channels in "chase" page [fixed]

Posted: 07 May 2013, 14:38
by Tomcharles1
All seems to be working now!! Thanks for the help!!