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Master fader > Edit > wrong channel # displayed [fixed]
Posted: 13 April 2013, 14:55
by Detour DJ
This may be old news by now...sorry if it is. I recently downloaded v6.33 and was trying to get the new Master Dimmer to work, but noticed a bug. When you open the edit mode on it to assign fixtures to be controlled, the DMX addresses are shifted down by 1. This makes the Master Dimmer useless because it's not lining up with the dimmer channels on the fixtures.
For example, I have (4) Chauvet 4Bar Tri lights. They each use 15 DMX channels, and the second channel is the master dimmer. I have them addressed at DMX channels 1, 16, 31 and 46...which means the dimmer channels for them are at 2, 17, 32 and 47. Unfortunately, the Live page Master Dimmer edit mode "sees" them at 1,16,31 and 46. I'm sure this is a tiny oversight where a value in the code needs to be changed from a zero to a 1, but until that change is made and updated to the users, this great new feature is unusable.
Re: Master fader/dimmer bug
Posted: 15 April 2013, 10:19
by support
We did not notice this.
Please post your lightshow ; we will check that.
Re: Master fader/dimmer bug
Posted: 15 April 2013, 11:58
by JohnRichards
@ Support
Detour DJ is correct on this. I have never looked at the number on the left hand side, but only the "channel type" to select.
The DMX values on mine are also reduced by 1.
John
Re: Master fader/dimmer bug
Posted: 15 April 2013, 13:11
by Detour DJ
I'm not sure of the best way to post my show so you can check the values. Perhaps DropBox? I'll see what I can do...
Using my 4Bar Tri's as an example, I looked further into the issue, since they show up as selectable options for the master fader. They use 15 DMX channels. Channel 1 selects the operating mode, channel 2 is the fixture dimmer, channel 3 is strobing, then channels 4-15 are the red/green/blue values for each of the (4) light heads (R1/G1/B1/R2/G2/B2/etc).
Right-clicking on a master fader in ShowXpress, it shows the fixture dimmer channel and all the RGB levels for each 4Bar Tri with checkboxes to select them to be controlled. Trouble is, the DMX values are all one value lower than what they should be and therefore aren't working properly. My first 4Bar Tri is addressed at DMX channel 1. This means that the master fader should have the options to select channel 2 "Dimmer", channel 4 (R1), channel 5 (G1), etc, but it doesn't. The options available are named correctly, but the DMX values are 1 and 3-14.
Again, I'm fairly sure this is a simple bug that is referencing initial DMX addresses to a starting value of zero instead of 1, but it's enough to make the feature unusable. I hope you can fix it soon...that one feature will come in very handy for the way I like to design and run my shows. Thanks...
Re: Master fader/dimmer bug
Posted: 15 April 2013, 13:45
by support
Thank you for the explaination. We understand now.
So far, it is only "channel display" bug, while the master fader moves the correct channels.
We will fix this bug asap.
Re: Master fader/dimmer bug
Posted: 15 April 2013, 13:52
by Detour DJ
No...it isn't moving the correct channels. That's the trouble. Sorry if I wasn't clear about it. It's controlling the channels one value down from what it should be controlling.
Re: Master fader > Edit > wrong channel # displayed
Posted: 15 April 2013, 14:03
by support
Ok. Please make a ZIP of your lightshow folder, and post it.
Re: Master fader > Edit > wrong channel # displayed
Posted: 15 April 2013, 16:37
by Detour DJ
Re: Master fader > Edit > wrong channel # displayed
Posted: 15 April 2013, 16:43
by Detour DJ
Re: Master fader > Edit > wrong channel # displayed
Posted: 15 April 2013, 18:12
by support
Still weird. In your lightshow, we have checked the 2 first channels "dimmer" in the master fader channels list. It is written "1" and "16" ; this is a mistake that we will fix soon. Then we switch on the button "dim 50%",and the master fader is correctly moving channels "2" and "17".
And if we right understood, in your computer, the master fader is moving channels "1" and "16" (?)
Can you please confirm you are using software 6.331 ?