Page 1 of 1

Timeline Wont Play.. :(

Posted: 20 February 2012, 02:48
by WhhiteStallion
Heys guys ive got showxpress with the interface xpress 512 and im running on mac. my problem is that when i go to the second tab under the live app, it will only play for not even a second. i press play repeatedly.. yet stops everytime.. help

Re: Timeline Wont Play.. :(

Posted: 20 February 2012, 08:18
by support
Please confirm you are using current stable version (V6.29).
"Play/pause" button in TimeLine works also with the "space bar" key. Please check (with a notepad for instance) that this key is ok.

Re: Timeline Wont Play.. :(

Posted: 21 February 2012, 17:29
by WhhiteStallion
I am def using 6.29. i also know that pressing the space bar is another way to press play. not sure what is going on

Re: Timeline Wont Play.. :(

Posted: 22 February 2012, 09:09
by support
Please tell us your OS version (Leopard, Lion).
We will double check with same OS version, in our office.

Re: Timeline Wont Play.. :(

Posted: 22 February 2012, 17:00
by WhhiteStallion
Snow Leopard

Re: Timeline Wont Play.. :(

Posted: 22 February 2012, 18:30
by support
We use Snow Leopard on MacBook for all our demonstrations in tradeshows, and we never got this problem.

It would be very difficult for us to fix this problem, while we are not able to reproduce it.

Re: Timeline Wont Play.. :(

Posted: 22 February 2012, 19:41
by support
Please send us your lightshow.
We will check with it.

Re: Timeline Wont Play.. :(

Posted: 23 February 2012, 17:49
by WhhiteStallion
its not a show that wont play its the live mode in general thats stops every second. maybe its just my mac.

Re: Timeline Wont Play.. :(

Posted: 09 July 2012, 20:26
by Doom
Try this. For some reason, the program randomly set the duration of the timeline to 00:00.00 and that's no good. Click on the timeline menu item at the top of your screen, go the the properties sub item. A small window should pop up with a text box labeled timeline duration. This is where you type in how long you would like your timeline to be (obviously). It should fix it.