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by support
21 March 2026, 16:38
Forum: D1024W
Topic: The D1024W device and its drivers do not work on Windows 10 64-bit.
Replies: 5
Views: 213

Re: The D1024W device and its drivers do not work on Windows 10 64-bit.

Hi,

The older tutorials in French are most likely still relevant, as the core functionality of the software has not changed significantly.

We distribute our products in many countries worldwide, so it is unfortunately not feasible for us to produce tutorials in every local language. Fortunately ...
by support
20 March 2026, 09:43
Forum: D1024W
Topic: The D1024W device and its drivers do not work on Windows 10 64-bit.
Replies: 5
Views: 213

Re: The D1024W device and its drivers do not work on Windows 10 64-bit.

Hello,

Thank you for your detailed feedback — we understand that your first experience has been frustrating, and we appreciate you taking the time to explain the issues.

Let me clarify the different points:

1. Installation manual
A full installation guide is available here: https://forum2 ...
by support
20 March 2026, 08:18
Forum: Feedback from users
Topic: Feature Request - Button Faders on iPad App & Moving
Replies: 1
Views: 103

Re: Feature Request - Button Faders on iPad App & Moving

Hello,

1. FYI, our new software V_II works on iPad.

2. Could you please post a link to download a ZIP of your lightshow as we would like to quantify this lag ?
(https://forum.thelightingcontroller.com ... .php?t=168)
by support
20 March 2026, 08:08
Forum: Fixture profile requirement for Editor
Topic: U'King - ZQ02790 Six Arm Mover
Replies: 1
Views: 130

Re: U'King ZQ02790 Six Arm Mover

Please use the image hosting service ImgBB and post the links to download the images.
Their free offer is ok for that.
by support
18 March 2026, 08:54
Forum: Tutorial videos from users
Topic: Complete Beginners Course
Replies: 1
Views: 551

Re: Complete Beginners Course

Hello,
Sorry for the delay.
This is very interesting.
We added this post in the "Tutorials" section: https://forum.thelightingcontroller.com ... php?t=8602
by support
18 March 2026, 08:34
Forum: Tutorials
Topic: Learn QuickDmx
Replies: 0
Views: 264

Learn QuickDmx

Here is a new complete beginners course to learn our software: https://learnquickdmx.com/

Image
by support
16 March 2026, 15:36
Forum: Editor - Fixtures
Topic: Bulk universe change
Replies: 1
Views: 863

Re: Bulk universe change

Noted, but low priority level than other requested things, in our opinion.

In the meantime, for multi-addressing change, you can save time by editing the file "../YourLightshow/fixtures.ini" and changing the parameter "address".
For instance, if you change
[Fixture1]
address = 1
to
[Fixture1 ...
by support
16 March 2026, 15:24
Forum: Midi
Topic: Using Two of Same MIDI Controller Not Working
Replies: 1
Views: 282

Re: Using Two of Same MIDI Controller Not Working

Noted.
We are working on this and we will come back to you asap.
by support
16 March 2026, 15:22
Forum: Feedback from users
Topic: Feature request: Group Cues & Cloning
Replies: 3
Views: 554

Re: Feature request: Group Cues & Cloning

Hello,
Just to clarify, the new software is called V_II, not V9_II.
V_II is not intended to replace V9 directly, but rather to complement it. It was designed with a different approach, aimed at a new generation of users looking for faster, more automated and more mobile lighting solutions.
V9 ...
by support
16 March 2026, 11:20
Forum: Feedback from users
Topic: Thank you, Please more universes, NewSoftware vs Version 9 xtnd Support -
Replies: 1
Views: 344

Re: Thank you, Please more universes, NewSoftware vs Version 9 xtnd Support -

Hello,
Thank you for your feedback and for using SweetLight/ShowXpress in so many of your projects.
We take note of your comments and suggestions.
For your information, Version 9 is still supported and we currently have no plans to discontinue it.

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