Search found 13 matches

by ray-j-17
13 March 2017, 18:34
Forum: General software
Topic: Software responding but not outputting.
Replies: 4
Views: 8479

Re: Software responding but not outputting.

i don't suppose you have any idea what could cause it? if you could give me an idea i could probably work it out myself. :3
by ray-j-17
12 March 2017, 19:32
Forum: General software
Topic: Software responding but not outputting.
Replies: 4
Views: 8479

Re: Software responding but not outputting.

support wrote:If same interface & software & lightshow work with a computer and do not work with another computer, our first idea is there is a problem with the 'non working' computer.
do you know of any fixes?
by ray-j-17
12 March 2017, 00:30
Forum: General software
Topic: Software responding but not outputting.
Replies: 4
Views: 8479

Software responding but not outputting.

i have been fiddling about with this software for a while now, but all of a sudden it has stopped outputting to anything, including the DMX bargraph and 3dview (yes, they are enabled before you ask ;) )

i had inserted a custom 3 object into the 3dview (a model of a gazebo i own) and it seemed to ...
by ray-j-17
20 January 2017, 01:37
Forum: D512
Topic: D512 unit not outputting to lights [fixed]
Replies: 17
Views: 37436

Re: D512 unit not outputting to lights (windows 10, showXpre

No probs... All I can say is sorry for the delay. Must be a good year by now. :-P
by ray-j-17
19 January 2017, 22:51
Forum: 3DView
Topic: Fixture and Object settings not displaying.
Replies: 0
Views: 4320

Fixture and Object settings not displaying.

I have been getting a display done in the 3D view of showXPress and have just gotten around to actually programming in some animations. unfortunately some of the lights were out of line so I attempted to re-align them with some objects and the fixtures settings page would not show. I tried with the ...
by ray-j-17
19 January 2017, 22:45
Forum: D512
Topic: D512 unit not outputting to lights [fixed]
Replies: 17
Views: 37436

Re: D512 unit not outputting to lights (windows 10, showXpre

I know it is a long time since I posted this, but I figured I best explain how I sorted the issue (which I did a long time ago. maybe in a galaxy far away, I cannot remember).
this unit does definitely need a USB hub to work. I actually ended up going through 3 or 4 before I was happy with one (and ...
by ray-j-17
21 March 2016, 22:05
Forum: D512
Topic: D512 unit not outputting to lights [fixed]
Replies: 17
Views: 37436

Re: D512 unit not outputting to lights (windows 10, showXpre

If I look at all these faults and it is not a cable fault or box fault it can only be 2 other possibilities.
1 - Driver not the correct driver
2 - Incompatible usb 3 port.
I would suggest you try and install on an old machine with Win XP
John

I have tried it on an old windows so machine, it still ...
by ray-j-17
21 March 2016, 22:03
Forum: D512
Topic: D512 unit not outputting to lights [fixed]
Replies: 17
Views: 37436

Re: D512 unit not outputting to lights (windows 10, showXpre

support wrote:And what about #5 ?
Yes, I have done that... sorry for my delayed reply... :3
by ray-j-17
14 March 2016, 19:29
Forum: D512
Topic: D512 unit not outputting to lights [fixed]
Replies: 17
Views: 37436

Re: D512 unit not outputting to lights (windows 10, showXpre

support wrote:@JohnRichards
Thank you for your comment.
We have updated viewtopic.php?f=15&t=613 accordingly.
I have done everything on there now, my retailer sent me a brand new unit which they personally tested... :3 still nothing...
by ray-j-17
14 March 2016, 19:28
Forum: D512
Topic: D512 unit not outputting to lights [fixed]
Replies: 17
Views: 37436

Re: D512 unit not outputting to lights (windows 10, showXpre

JohnRichards wrote:I would suggest replacing the dmx cable from the box to light, and only have 1 light connected.
John
I have tried with all my cables and some of my contacts, none have worked...

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